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VEXTRA • Care & Support

Choose Your VEXTRA Care Plan

Flexible technology, security and maintenance support for homes and businesses in Malaysia. Explore the options and request a quotation tailored to your requirements.

Final prices, billing terms and included services are confirmed in your quotation.
For smaller setups

Essential Care

Practical support for homes and small business technology setups.

Custom QuoteBased on your requirements
  • Initial requirements review
  • Basic technology support scope
  • Service coordination
  • Quotation based on site and equipment
Request a Quote
MOST POPULAR For growing businesses

Business Care

A coordinated support plan for day-to-day business technology and security needs.

Custom QuoteBased on your requirements
  • Business requirements review
  • Technology and security support planning
  • Maintenance scope consultation
  • Priority options discussed in quotation
  • Tailored service proposal
Discuss This Plan
For larger operations

Enterprise Care

A tailored support approach for multiple systems, facilities and locations.

Custom QuoteBased on your requirements
  • Multi-system requirements assessment
  • Custom maintenance scope
  • Infrastructure planning support
  • Project and service coordination
  • Site-specific commercial quotation
Contact Our Team
Simple process

How It Works

From your first enquiry to a support proposal, we keep the process clear.

01

Choose a Plan

Explore the care options and identify the level of support you are looking for.

02

Discuss Your Setup

Share the equipment, site details, service requirements and any existing issues.

03

Receive a Proposal

VEXTRA reviews your needs and prepares a quotation with the agreed scope and terms.

Who it's for

Who Can Join?

Support options for different types of customers and environments.

Existing VEXTRA Customers

Ask about ongoing maintenance and support for systems or equipment already supplied or serviced by VEXTRA.

New Customers

Have an existing setup from another provider? Contact VEXTRA for a requirements review and suitable support quotation.

Need a new CCTV system or network setup?

Talk to VEXTRA about installation, upgrades and maintenance for your home or business in Malaysia.

Get a Free Enquiry
Common questions

Questions & Answers

Not sure which option is right for your business? These answers explain how VEXTRA's quotation-based care plans work.

Are the prices fixed?

Not yet. Pricing depends on the systems, site, service scope and agreed support terms. VEXTRA will provide a quotation before any work is confirmed.

What is the difference between monthly and yearly plans?

The billing frequency and any applicable terms will be confirmed in the final proposal. The toggle above is ready for client-approved monthly and yearly prices.

Can I request support for an existing system?

Yes. Share your current equipment and the support you need so VEXTRA can review the requirements.

Do the plans include new installations?

New installations and upgrades can be quoted separately or included in a tailored proposal where agreed. The exact scope will be stated in the quotation.

How do I choose the right plan?

Contact VEXTRA with your location, equipment details and support requirements. The team can discuss a suitable option.

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